List of 15 KPIs to Measure CRM Impact on Customer Relationships

Customer Relationship Management or CRM is an excellent tool in helping the bus… Read more » List of 15 KPIs to Measure CRM Impact on Customer Relationships

Using CRM Software to Bridge Silos and Enable Collaboration Across Teams

Many times within an organization, sales, marketing and customer service functi… Read more » Using CRM Software to Bridge Silos and Enable Collaboration Across Teams

Tracking Customer Conversations Assembling a Full-Stack Customer Personality

Businesses looking to create personalized experiences and build lasting custome… Read more » Tracking Customer Conversations Assembling a Full-Stack Customer Personality

Customer Retention Hacks: Ways to Keep Your Customers Happy

A business with high churn rarely survives for long. However, the cost of acqui… Read more » Customer Retention Hacks: Ways to Keep Your Customers Happy

CRM Analytics for Data-Driven Insights on Customer Behaviour

In a customer-centric business world, knowledge of what makes customers tick is… Read more » CRM Analytics for Data-Driven Insights on Customer Behaviour

Article: Sales Automation — Enhancing efficiency through process centric automation

Today in the rapidly changing business landscape with increased competition, ef… Read more » Article: Sales Automation — Enhancing efficiency through process centric automation

Provide Better Customer Service (Answer Faster And With More Quality)

With the competitive market, it becomes more important to attend and take care … Read more » Provide Better Customer Service (Answer Faster And With More Quality)

Centralized Customer Data = Better Relationship Management

In the modern business environment, service-based selling is key in order to bu… Read more » Centralized Customer Data = Better Relationship Management

How CRM Driven Personalization At Scale Offers Consistently Tailored Customer Experiences.

Given the fact that we are living in an age of personalized expectations from c… Read more » How CRM Driven Personalization At Scale Offers Consistently Tailored Customer Experiences.

Customer Interaction Made Easier: With CRM Software

Customer communication is a must if you run a people-centric business! Customer… Read more » Customer Interaction Made Easier: With CRM Software

Benefits of Using CRM Software for Customer Relationships

CRM software, short for Customer Relationship Management software, has become a… Read more » Benefits of Using CRM Software for Customer Relationships

The Future of CRM: How Operational, Analytical and Collaborative Tech is Blending Together

CRM systems are constantly improving and upgrading with the use of new technolo… Read more » The Future of CRM: How Operational, Analytical and Collaborative Tech is Blending Together

Pros and Cons by each CRM Being Bestployed

While Customer Relationship Management (CRM) is essential for the industry but … Read more » Pros and Cons by each CRM Being Bestployed

How Operational CRM can be integrated with Analytical CRM to improve your business?

By bridging the gap between operational and analytical CRM, businesses can auto… Read more » How Operational CRM can be integrated with Analytical CRM to improve your business?