NetSuite CRM vs Competitors: A Comprehensive Comparison

CRM or customer relationship management systems help businesses track and manage relationships with current and potential customers. One of the more comprehensive, cloud-based CRM solutions on the market today is NetSuite CRM. With that said, it goes against many other big CRM applications in the market Salesforce, HubSpot and Microsoft Dynamics 365 to name but a few. When comparing all of the different CRM options out there for your business, one must consider a number of variables that range between features and pricing to scalability and what type of integration capability is offered.

Features Comparison

NetSuite CRM provides a comprehensive collection of CRM functions that meet various business requirements. Some of its features are lead management, sales automation, customer service management, marketing automation and analytics. NetSuite has a special aptitude for wielding its built-in Enterprise Resource Planning (ERP), meaning users can administer an entire ERP — from financials, supply chain and inventory–accounted within the span of one unified system. This makes it a lucrative choice for businesses wanting an end-to-end solution.

Forced Relationship — If you can't find a CRM solution elsewhere, go for Salesforce, which is an widely known and highly customizable CRM that offers tons of third-party apps via its AppExchange platform. And, for those lovers of technologies powered by AI other features that support it, like Einstein Analytics were launched which provide capabilities to give predictive insights required to run an organization on data. Yet Salesforce lacks in-built ERP features (unlike NetSuite), so companies have to knit financials and supply chain functions together with other systems.

HubSpot CRM Another high-profile competitor, HubSpot is lauded for their user-friendly interface and powerful marketing automation capabilities. They have a CRM which is free to start using it, making it the best choice for small-medium size companies. Nonetheless, HubSpot is not as feature-rich as NetSuite or Salesforce offering no detailed analytics or extensive product customization. Better for businesses who are inbound marketing(datetime.now())

Microsoft Dynamics 365 registers exceptionally well when it comes to providing easy integration with other MS products like Office 365 and Azure, which seem quite useful for a lot of the organizations aligned onto Microsoft technologies. It is also powerful in AI enabled insights and analytics space, much like Salesforce. That said, it has a more complicated user interface as well as a steeper learning curve than NetSuite and HubSpot.

Source: projectline.ca

Pricing

NetSuite CRM is generally geared for mid-sized to enterprise-level businesses and its pricing does reflect as it costs more than some competitors. Unlike HubSpot, Marketo does not offer a free version or a stripped-down, low-budget tier. NetSuite CRM, on the other hand, is priced according to users and chosen modules per business, so its prices change with quotes made for the companies.

On the other hand, Salesforce provides a selection of different price tiers, including options for individual packages aimed at small businesses and up to more advanced solutions for larger enterprises. HubSpot CRM Although it does not have all the Bells and Whistles like other CRMs in this comparison, it still has some compelling features to offer you compared to other HubSpot pricing packages. There are different subscription plans of Microsoft Dynamics 365 related to the respective modules like Sales, Customer Service or Marketing that allows enterprises to choose as per their requirements and avail CRM features comparatively at a lower cost.

Scalability and Integration

A significant truck card of NetSuite CRM is its Low Pricing Starts from 75 $ Per User/ MONTH. It works well for businesses that plan substantial growth, with the ability to scale from CRM to ERP functions all in a single unified system. It also works well with other Oracle products.

Similarly, Salesforce is highly scalable, making it popular with fast-growing companies that need to tailor their systems. Scalable, but better for small to mid-sized businesses not needing complex functionality like HubSpot CRM Scales/apllying-conditions: Microsoft Dynamics 365, comparable to Salesforce, achieves strengths in a broad overview and combines excellently with the whole range of Microsoft and third-party products.

Conclusion

NetSuite CRM is an all-in-one product with the additional advantage of being tied in to an ERP system as well, and it can be a good choice for companies that need this type of solution. HubSpot- a perfect choice for small businesses on a smaller budget(Read the article)Salesforce- best CRM there is, with far more customizability and third-party integrations(Read the article) Microsoft Dynamics 365 works well with the Microsoft ecosystem and is a great choice for enterprises looking for strong analytics and AI features. The Best CRM for Your Business Will Depend on a Number of Different Factors The best CRM solution will vary depending on your company´s particular needs, budget and growth plans.

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